Thanks for your feedback, Sebastiano! We actually reached out by email because we’d love to understand what part of the Bike Strap Kit felt unclear. If you can let us know what gave you trouble, we’d be happy to walk you through it. It also helps us spot where a quick video or better guidance could make things easier for future customers. We’re a small team, and we always pay attention to feedback like this. We always want to keep improving and, whenever we can, make the experience better for the people using our products. Thanks again for taking the time to share this with us. 🙂
