Terms of service

 

COMPANY INFORMATION

 

Labo Mono is a registered trademark of Labo Mono Ltd

Company Number: 11512300
Company address:
Lytchett House,
13 Freeland Park,
Wareham Road,
Poole, BH16 6FA

 

WEBSITE TERMS & CONDITIONS

Registration Details

When processing an order you will be asked to register you details correctly, this is your responsibility to ensure that the information you provide is accurate.

The collection and storage of personal information registered with Labo Mono Ltd is overseen by our Privacy Policy. Whenever you register your details or purchase from the site, you agree to these Terms & Conditions and by our Privacy Policy.

Once you register your details or purchase from this website your details will automatically be added to our email mailing list. You have a right to request your details are not used for marketing purposes. Please contact hello@labomono.com to make such a request and unsubscribe.

Ordering

When you place an online order with Labo Mono you will be asked to provide your personal and payment details. Our payment provider will then process the payment, checking for fraud in the process. By submitting a payment you agree to give permission to process these checks.

All prices are shown and orders processed in Pound Sterling (GBP).

  

Pricing


Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

Defective Items

You received your purchase and an item a is defective? No problem! Contact us and we'll send you a free return label. We will then ship your item back free of charge, or proceed to a refund if you prefer. Please note that defective items must be returned within 7 days of creating the return label. If we receive the items after this period, a late return fee may be applied to your total refund.

 

Pay later or Pay in 3 with Klarna

 

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna.

  • Pay in [14] days: The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. You can find the complete terms and conditions for the markets where this payment method is available here: United Kingdom, Germany, Sweden, Norway, Denmark, Finland, Austria, Switzerlandand the Netherlands.
  • Financing: With the financing service from Klarna you can pay your purchase in flexible or fixed monthly instalments according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Slice It including terms and conditions and Standard European Consumer Credit Information you can find here for the markets where this payment method is available: Austria, the United Kingdom, Germany, Sweden, Norway, Denmarkand Finland.
  • Direct bank transfer: Available in Germany, Austria, Belgium, Italy, Spain, Poland and the Netherlands. Your account will be debited directly after placement of your order.
  • Direct Debit: Your account will be debited after shipment of the goods or tickets/ availability date of the service ​or in case of a subscription in accordance with the timelines communicate​d. You will be notified about the date(s) by email.
  • Card Payments: Available in Sweden, Germany and Austria. The amount will be reserved on your card and will be debited after shipment of the goods or tickets/ availability date of the service. In case of a subscription the amount will be debited in accordance with the timelines communicated.
  • [PLEASE ADJUST ABOVE AND BELOW IN ACCORDANCE WITH THE PAYMENT METHODS AND MARKETS USED]

The payment methods Pay in [14] days, Slice It and direct debit are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on klarna.com. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

 


PRIVACY POLICY

WWW.LABOMONO.COM (operated by Labo Mono Ltd) do not and will not disclose buyer’s information to third parties. Any information is collected through the ordering process, or through email enquiries. All data collected is collected lawfully and in accordance with the Data Protection Act 1998. Information gathered will not be used for unsolicited mailing or land mail. By placing an order through WWW.LABOMONO.COM you agree to our Terms and Conditions and agree to be added to our electronic mailing list. You have a right to request that your details are not used for marketing purposes. Please contact hello@labomono.com to make such a request and unsubscribe.