I love my large sling bag! I started out with a medium one, which was a bit small for my everyday carry (EDC) - one of my good friends now happily owns it.
I upgraded to a large one and it is perfect! My EDC includes a Remarkeable Move Pro, iPhone, small paper journal, along with keys, wallet, glasses, etc. Everything fits with room for extras that accumulate throughout a day.
About customer service. I started with a large purple sling. Loved it! One of the strap connections started to fray, so I contacted customer service. They immediately responded and offered to send me a new bag and keep the old one! I got the black one and life is good again!
I was with my mom this weekend, and she tried to steal my bag. I am about to order her one. I am definitely a repeat customer and can't wait to see what else LaboMono comes up with in the future!