Today, we’re super excited to announce our very own upcycling and repair service: Repaired / Reloved! 🎊
👉 What is it exactly?Our pride and joy. We’ve been meticulously saving our production offcuts + spare parts, and turned them into matching repair kits with a Repair professional.
We can now offer to repair any jacket that we’ve made and extend its life for years to come... or turn it into new products!
👉 Why doing this?- Because Adventure can cause some serious fun, and some scratches too.
- Because clothing shouldn’t be disposable and we believe in a circular economy model.
- Because we put time and love into making each jacket.
- Because we’d love to see your favourite jacket being passed on to the next generation.
👉 What can be repaired?
Well, basically anything on the jacket.
From zippers, to buttons, holes, tears, stitchings, reviving water repellency and elastic bands.
👉 What if I have absolutely destroyed my jacket, after a bear attacked me at the campsite (but I managed to escape alive)?
Well we have thought of this situation too. So if your jacket is greatly damaged beyond repair, you can still send it back to us. we’ll send you a gift voucher to spend on our website, while we recover parts of your retired jacket, and give it a new life! Whether that be new repair kits, or future products (Bags? Hats? Maybe wallets?)
👉 How does it work?Take a picture of your issue and send it to email@example.com
We’ll evaluate what needs to be done and let you know how much it would cost us.
We want this service to be as accessible as possible, so we’ve decided not to be making any profit on this.
All repairs include a return label to us, booking our repair professional, spare parts, and delivery to you.
Repairs are done within 1-2 weeks in general. Available to all UK customers from today, opening to new countries as we go.
Alright, that was it for today! Thanks for reading.
More surprises announced soon! 👀
😘 Ali, Founder & Designer