Thanks for the review, Stefanie! We noticed your bag was built with the Rope Strap, and we know strap comfort really comes down to personal preference. Some people love the feel of the Rope Strap, while others prefer the Flat Strap for crossbody wear. We also sent you an email after seeing your review, but we're not sure if you ever saw it. If you do come across it, we'd love to hear back from you. It's always helpful to better understand people's experiences, and your feedback can help others choose the strap that's right for them!
