Generic and overpriced for what it does can get other third party items for a lot cheaper and probably better customer care teams for responses
Thanks for your feedback, Michael. We're sorry to hear you feel the adapter isn't worth the price. We understand there are cheaper alternatives available, and everyone has their own preferences when it comes to these products.
We'd like to point out that if a product doesn't meet your expectations, you're always welcome to return it in accordance with our return policy. We always welcome honest feedback, even when it's not positive. Thank you again!
Very uncomfortable and they are trying to refuse a refund for no tags but it was unused.
Thanks for your feedback, Michael!
Our return policy states that original tags must remain attached to items being returned, and that we reserve the right to refuse a return or apply a restocking fee if tags are missing.
When you first contacted us to request a return, you didn't mention that the items were missing their tags. We could only confirm this once the parcel arrived at our warehouse and the items were inspected. At that point, we let you know that we couldn't accept the return under our usual policy and offered to send the items back to you.
After further discussion, we decided to make a one-time exception and accept the return, agreeing to refund the item. The flask was excluded because its hygiene seal had been removed, making it ineligible for return.
We understand that you may see things differently, and we're sorry the experience has been frustrating. We do our best to apply the same return conditions fairly to everyone, and all these conditions are clearly explained in our return policy on our website. We nevertheless wanted to find a positive way forward and resolve the situation for you.
Todo se siente de gran calidad y justo como se ven las cosas en la página, son como llegan.
caro. Y no se ajusta el tamaño de la cuerda
Thanks for taking the time to share your feedback, Marina! We're sorry to hear the bag wasn't quite what you expected. The rope strap is adjustable, so you can change its length to suit how you prefer to wear the bag. All available options and their prices are also displayed on our website before placing an order, but of course, if the bag wasn't right for you once it arrived, you were welcome to return it within our 14-day return window.
Thanks again for giving Labo Mono a try!
¡Gracias por tomarte el tiempo de compartir tu opinión, Marina! Sentimos que el bolso no haya sido exactamente lo que esperabas.
La correa de cuerda es ajustable, por lo que puedes modificar su longitud para adaptarla a cómo prefieras llevar el bolso. Todas las opciones disponibles y sus precios también se muestran en nuestra web antes de realizar el pedido. Por supuesto, si una vez recibido el bolso no era lo que esperabas, podías devolverlo dentro de nuestro plazo de devolución de 14 días.
¡Gracias de nuevo por darle una oportunidad a Labo Mono!
Nulla da aggiungere, essenziale!
EXCELENTE CALIDAD Y DISEÑO
LE CABEN MUCHISIMAS COSAS, Y EL ESTILO ES ÚNICO.
ポケットが多いため予想以上に多くのものをいれることができました。そのうえデザインが綺麗でとても気に入っています。
Ricevuta nei tempi stabiliti e prodotto davvero ottimo, molto bella
No lo recibí
¡Sentimos mucho que no hayas recibido tu pedido, José! Te acabamos de enviar un correo electrónico para pedirte un poco más de información e investigar qué ha podido pasar. De verdad queremos entender qué ha ocurrido y encontrar una solución lo antes posible. ¡Esperamos poder solucionarlo muy pronto!
This bag was awesome on a recent trip I took to Nepal. It held everything I needed for the days excursion. I love the back pocket which was used to hold my passport.
Super bien,mas de lo que esperaba. Material de muy buena calidad, practica y original.
J’ai essayé plusieurs sacoche dans le même style et c’est de très loin la meilleure. Le prix plutôt élevé mais ça vaut le coup !
Ho da poco ricevuto i miei due cubo organizer (small e medium) e li ho già testati per un breve viaggio. Mi sembrano ottimi prodotti, resistenti e ben fatti. Ho mantenuto separati, ordinati e compressi i miei vestiti.
Zalig tasje en de medium is groot genoeg
Looks very trendy along with that you can easily change to different straps
Nice neat little bag with plenty of pockets some with zips ideal if you don’t want to take a larger bag out 😊
I had already a Large Sling Bag which sometimes was too big for certain situations. The Medium size is perfect for my everyday needs :-)
Hola, soy de México y estoy realmente encantada con el producto. Es justo como lo imaginaba. Tengo una Sling Bag y me parece fantástica, la calidad de los materiales es buenísima.
En cuanto al envío, pensé que tardaría mucho más en llegar, pero para mi sorpresa, llegó en apenas 8 días. Al principio no podía rastrear mi pedido, pero el equipo de atención al cliente estuvo al pendiente y dándole seguimiento hasta que llegó a México. Les agradezco mucho por eso, realmente valoro la atención que tuvieron.
Estoy muy contenta con mi compra y sin duda volvería a comprar con ustedes.