Returns & exchanges

If you wish to return or exchange an item please contact for more information.

We only accept returns & exchanges within a 30 day period from date of receipt. All returns & exchanges must be in original packaging and unused.

UK customers:

We offer free returns & exchanges on all orders placed on or after Nov 7th 2019.
You will either find a pre-paid label included, or instructions to send your order back to us, free of charge

International customers:

Customers are responsible for all return postage charges and to ensure safe delivery we recommend using a recorded delivery service.


Please try and recycle Labo Mono's packaging where possible. This does not affect your statutory rights.

Please include a little note in your return instructing whether you would like a refund or exchange.