If you wish to return or exchange an item please contact firstname.lastname@example.org for more information.
We only accept returns & exchanges within a 30 day period from date of receipt. All returns & exchanges must be in original packaging and unused.
We offer free returns & exchanges on all orders placed on or after Nov 7th 2019.
You will either find a pre-paid label included, or instructions to send your order back to us, free of charge
Customers are responsible for all return postage charges and to ensure safe delivery we recommend using a recorded delivery service.
Please try and recycle Labo Mono's packaging where possible. This does not affect your statutory rights.
Please include a little note in your return instructing whether you would like a refund or exchange.